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CMSWire Webinars: AI-Driven Customer Experience: The Future of Personalization and Self-Service

  • 3100 Clarendon Blvd #200 Arlington, VA USA (map)

Personalize, simplify & succeed with a modern customer experience

With Elizabeth Tobey, Head of Marketing, AI & Digital, NICE and Greg Kihlström

In an era where customer satisfaction is at an all-time low, you're probably feeling the pressure to deliver faster, smarter and more personalized experiences.

Join this live webinar and discover how AI can flip the script on customer experience (CX). From boosting personalization to empowering self-service, we’ll show you how to tackle today’s CX challenges with cutting-edge AI solutions.

This event will help you:

  • Spot the Painpoints: Understand what’s dragging down customer satisfaction and how it affects your business.

  • AI to the Rescue: Learn how AI can supercharge personalization and streamline self-service for happier customers.

  • Get AI-Ready: Uncover the barriers to implementing AI in CX and how to overcome them.

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October 1

Medallia: Building Loyalty: How Top Brands Create Forever Customers with CX
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October 15

Business Growth via AI