News Coverage and Press Mentions

Press mentions, interviews, and other news coverage of Greg Kihlström, customer experience, marketing technology, and digital transformation strategist, author, and speaker.

Greg Kihlstrom Greg Kihlstrom

Capitol Communicator features Thinkers360 list of top marketing influencers including Greg Kihlström

Thinkers360, the world’s premier thought leadership ecosystem announced its list of their Top 50 Global Thought Leaders in Marketing for 2024, and named Greg Kihlström as the #1 top-ranking marketing expert. The list includes leaders from around the world that share their marketing expertise through writing, speaking, creation of educational content, entrepreneurship and other mediums.

Read More
Greg Kihlstrom Greg Kihlstrom

Martechview: Measuring CX for Success: Are You Missing the Mark?

The interview explores Kihlström’s “House of the Customer” concept, offering a structured approach to analyzing and improving customer experience. Addressing the challenges faced by F1000 brands, Kihlström discusses the complexities of large organizations and the importance of change management.

Read More
Greg Kihlstrom Greg Kihlstrom

Capitol Communicator: Priority is Action by Greg Kihlström Now Available

A new book by Greg Kihlström discusses follow-through on key priorities as the competitive differentiator between leading and lagging businesses. What do our words truly mean, whether they are posted on a website, spoken on a shareholder call, projected on a wall in an internal meeting or shared with a customer?

Read More
Greg Kihlstrom Greg Kihlstrom

Greg featured on Phyron’s Time Out podcast

From YouTube: On this episode of Time Out, we talked to Greg Kihlström - entrepreneur, best selling author, keynote speaker and Principal of the Agile Brand. Kihlström advises Fortune 1000 brands on marketing technology and digital transformation initiatives.

Read More