News Coverage and Press Mentions
Press mentions, interviews, and other news coverage of Greg Kihlström, customer experience, marketing technology, and digital transformation strategist, author, and speaker.
Featured on Get Published Podcast
I was featured on the Get Published Podcast, talking about writing my Agile series of books, my latest, The Center of Experience, and I also got a chance to talk about CareerGig.
Featured on Customer Secrets Podcast
This is the Customer Secrets podcast, where we dig deep into the personality of people and uncover the secret triggers that cause them to buy. If you want to discover what makes people tick, and/or if you want to improve your company's sales without adding one penny to your advertising budget, you've found the right podcast. We welcome your questions, and we'll give you both the overall strategy and the tactics to get your business taking off.
Featured on the Building My Legacy Podcast
I was featured on the Building My Legacy Podcast with host Lois Sonstegard.
Featured on Radio Free Enterprise Podcast
I was featured on Radio Free Enterprise Podcast, with host Frank Felker.
Forbes Expert Panel: Seven Ways Design Thinking Enhances Customer Experience
I was featured in a Forbes Expert Panel interview on design thinking and customer experience.
Forbes: Why A Pandemic Is The Perfect Time To Start A Business
I was featured in an article about entrepreneurship in the age of COVID-19, and how/why we chose to launch CareerGig when we did.
Forbes Interview: 15 Practical Tips For Creating A B2B Podcast
I was featured in an interview on Forbes about podcasting for B2B marketers.
Tech Republic: New tech-platform CareerGig offers traditional benefits to contract workers
I was interviewed for this feature for my company, CareerGig, discussing our launch.
Capitol Communicator: New Book by Greg Kihlström Provides Blueprint for Great Customer and Employee Experience
We find ourselves at an inflection point in the relationship between brands and their audiences, where customers and employees are demanding better and more valuable experiences. Companies must keep up with this demand in order to remain competitive. This includes competition for both customers as well as employees. More importantly, while many organizations have traditionally focused on external-facing initiatives first, it is the ones which start internally that have the greatest potential to provide long-term positive benefits.
CityBizList: New Book The Center of Experience by Greg Kihlström Provides a Blueprint for Great Customer and Employee Experience for the Enterprise
The Center of Experience is Kihlström’s sixth book, following his Agile series, which started with 2016’s The Agile Web, followed by The Agile Brand (2018) and The Agile Consumer (2019). It is his second book on customer and employee experience, following Digital Delight, which was compiled from a series of his articles and released in 2019.
Forbes Interview: 13 Reasons Why Consumers May Hate Your Brand's Advertising
I was featured in this interview discussing how inauthenticity can cause customers to dislike a brand’s marketing and advertising.
Chicago Daily Herald: The Agile Consumer Discusses the Future of the Brand-Consumer Relationship
The Agile Consumer is Kihlström's fifth book, and the third in his Agile series, which started with 2016's The Agile Web, exploring how the agile methodology applied properly website design, can create dramatic improvements in their efforts. 2018's The Agile Brand explored how brands that embrace consumer feedback and create a "living" brand that evolves over time while staying true to its values.
DC CityBizList: New Book The Agile Consumer By Greg Kihlström Discusses the Future of the Brand-Consumer Relationship
The Agile Consumer is Kihlström’s fifth book, and the third in his Agile series, which started with 2016’s The Agile Web, exploring how the agile methodology applied properly website design, can create dramatic improvements in their efforts. 2018’s The Agile Brand explored how brands that embrace consumer feedback and create a “living” brand that evolves over time while staying true to its values.
Press Release: New Book The Agile Consumer By Greg Kihlström Discusses the Future of the Brand-Consumer Relationship
The Agile Consumer gives practical examples of how agile thinking and approaches, as well as a shift in consumer behavior are changing the brand-consumer relationship and driving better outcomes for both. It features examples and case studies of brands like Procter & Gamble, FirstBuild, BetaBrands, Lego, Google, and others.
Capitol Communicator: New Book, The Agile Consumer, by Greg Kihlström Discusses Future of Brand-Consumer Relationship
The Agile Consumer gives practical examples of how agile thinking and approaches, as well as a shift in consumer behavior, are changing the brand-consumer relationship and driving better outcomes for both. It features examples and case studies of brands like Procter & Gamble, FirstBuild, BetaBrands, Lego, Google and others.
Interview: Influencer Collective on The Agile Brand
Listen to my interview with Jenn Sherman on The Influencer Collective podcast.
Capitol Communicator: The Agile World Podcast by Greg Kihlström
Over 52 weekly episodes, season one of The Agile World podcast will help listeners make sense of a fast-changing brand and consumer landscape. Exploring the origins of the brand-consumer relationship and how modern organizations must adapt to survive, the podcast features thoughts and ideas from Kihlström’s popular Agile series of books, his articles featured in publications such as Forbes, The Washington Post and Social Media Today, and his international speaking appearances.
Digital Agency Network: New Podcast The Agile World By Greg Kihlström Discusses The Evolving Brand-Consumer Relationship
Greg Kihlström, SVP Experience at Yes& and author of The Agile Brand, has launched a new podcast entitled The Agile World.
It will provide marketers, branding professionals, digital strategists, and customer experience experts a fresh perspective on the continually evolving dynamic between brands and consumers.
American Marketing Association DC: Do You Have an Agile Brand?
Do you have an agile brand?
That’s the question that was asked at AMADC’s recent event, “The Agile Brand: The Evolution of the Consumer-Brand Relationship,” featuring Greg Kihlström, SVP of Digital at Yes& and author of “The Agile Brand,” and a panel of all female marketers.