News Coverage and Press Mentions

Press mentions, interviews, and other news coverage of Greg Kihlström, customer experience, marketing technology, and digital transformation strategist, author, and speaker.

Greg Kihlstrom Greg Kihlstrom

Featured on Get Published Podcast

I was featured on the Get Published Podcast, talking about writing my Agile series of books, my latest, The Center of Experience, and I also got a chance to talk about CareerGig.

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Greg Kihlstrom Greg Kihlstrom

Featured on Customer Secrets Podcast

This is the Customer Secrets podcast, where we dig deep into the personality of people and uncover the secret triggers that cause them to buy. If you want to discover what makes people tick, and/or if you want to improve your company's sales without adding one penny to your advertising budget, you've found the right podcast. We welcome your questions, and we'll give you both the overall strategy and the tactics to get your business taking off.

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Greg Kihlstrom Greg Kihlstrom

Capitol Communicator: New Book by Greg Kihlström Provides Blueprint for Great Customer and Employee Experience

We find ourselves at an inflection point in the relationship between brands and their audiences, where customers and employees are demanding better and more valuable experiences. Companies must keep up with this demand in order to remain competitive. This includes competition for both customers as well as employees. More importantly, while many organizations have traditionally focused on external-facing initiatives first, it is the ones which start internally that have the greatest potential to provide long-term positive benefits. 

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Greg Kihlstrom Greg Kihlstrom

CityBizList: New Book The Center of Experience by Greg Kihlström Provides a Blueprint for Great Customer and Employee Experience for the Enterprise

The Center of Experience is Kihlström’s sixth book, following his Agile series, which started with 2016’s The Agile Web, followed by The Agile Brand (2018) and The Agile Consumer (2019). It is his second book on customer and employee experience, following Digital Delight, which was compiled from a series of his articles and released in 2019.

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Greg Kihlstrom Greg Kihlstrom

Chicago Daily Herald: The Agile Consumer Discusses the Future of the Brand-Consumer Relationship

The Agile Consumer is Kihlström's fifth book, and the third in his Agile series, which started with 2016's The Agile Web, exploring how the agile methodology applied properly website design, can create dramatic improvements in their efforts. 2018's The Agile Brand explored how brands that embrace consumer feedback and create a "living" brand that evolves over time while staying true to its values.

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Greg Kihlstrom Greg Kihlstrom

DC CityBizList: New Book The Agile Consumer By Greg Kihlström Discusses the Future of the Brand-Consumer Relationship

The Agile Consumer is Kihlström’s fifth book, and the third in his Agile series, which started with 2016’s The Agile Web, exploring how the agile methodology applied properly website design, can create dramatic improvements in their efforts. 2018’s The Agile Brand explored how brands that embrace consumer feedback and create a “living” brand that evolves over time while staying true to its values.

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Greg Kihlstrom Greg Kihlstrom

Press Release: New Book The Agile Consumer By Greg Kihlström Discusses the Future of the Brand-Consumer Relationship

The Agile Consumer gives practical examples of how agile thinking and approaches, as well as a shift in consumer behavior are changing the brand-consumer relationship and driving better outcomes for both. It features examples and case studies of brands like Procter & Gamble, FirstBuild, BetaBrands, Lego, Google, and others.

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Greg Kihlstrom Greg Kihlstrom

Capitol Communicator: New Book, The Agile Consumer, by Greg Kihlström Discusses Future of Brand-Consumer Relationship

The Agile Consumer gives practical examples of how agile thinking and approaches, as well as a shift in consumer behavior, are changing the brand-consumer relationship and driving better outcomes for both. It features examples and case studies of brands like Procter & Gamble, FirstBuild, BetaBrands, Lego, Google and others.

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Greg Kihlstrom Greg Kihlstrom

Capitol Communicator: The Agile World Podcast by Greg Kihlström

Over 52 weekly episodes, season one of The Agile World podcast will help listeners make sense of a fast-changing brand and consumer landscape. Exploring the origins of the brand-consumer relationship and how modern organizations must adapt to survive, the podcast features thoughts and ideas from Kihlström’s popular Agile series of books, his articles featured in publications such as Forbes, The Washington Post and Social Media Today, and his international speaking appearances.

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